FAQ
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Question #1
Does a package work on multiple TV ?
Answer:
No, it's a subscription per box android.
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Question #2
If I have 2 or 3 TVs what to do?
Answer:
I make a special price for several subscriptions.
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Question #3
If, I want to buy couple Android boxes?
Answer:
I also make a special price contact me.
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Question #4
What if I need help?
Answer:
You can write to me on the website in the online Chat or write a email.
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Question #5
What if I have freezing in the image?
Answer:
First test, disconnect the 110v android box (electricity) and also your Router / Modem. Then reconnect the whole to 110v (electricity), Also we recommend to use ethernet connection more stable.
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Question #6
What happens if I clone my subscription?
Answer:
Your subscription will be blocked.
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Question #7
Can I test for free?
Answer:
No, we dont provide test....
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Question #8
Can We record?
Answer:
Yes with the Diablo recoder box
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Question #9
How do I see the time remaining on the subscription?
Answer:
In Wowtv when entering the application go left completely in settings (wowtv). In the other packages (stbemu) when you see the different languages you go right into Account.
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Question #10
How long to receive my android box?
Answer:
1 to 3 working days.
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Question #11
I would like to know how it works?
Answer:
Go to the video channel www.iptv-video.com
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Question #12
What are the strongest Android boxes?
Answer:
The Diablo Box and T95z Plus on the Site.
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Question #13
Which package works on PC?
Answer:
Ipguys on PC with Kodi.
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Question #14
What are the payment methods?
Answer:
The simplest and easiest is by bank interac email transfer or Paypal.
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Question #15
What information does Interac email bank transfer payments are?
Answer:
The email for the transfer info@tvboxwow.com And as a question: What is the color?
- The answer: purple -
Question #16
How to connect the android box?
Answer:
Watch the video on the www.iptv-video.com channel.
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Question #17
The Android box with the packages work where ?
Answer:
All over the world where you have an internet connection.
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Question #18
I have a ROKU box what package works ?
Answer:
The Roku box is very limited that Roku change the code without notice when this happens we dont have any control on that.
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Question #19
I have on Host not Found (stbemu) or gray screen on Wowtv ?
Answer:
Your box is not properly configured on the Internet.
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Question #20
What happend if a channel does not work ?
Answer:
The technicians work on the channel, it will return automatically shortly.
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Question #21
What speed do I need for packages ?
Answer:
The diablo need 20 mbps and up, voodoo and ipguys need 10 mbps and up as well as Ok2 need 20 mbps and up .
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Question #22
How to know my speed in mbps of my internet?
Answer:
Go to www.speedtest.net and start the test. The downloading test is your speed in mbps.
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Question #23
What is the refund policy ?
Answer:
All products are final sale, on android boxes the warranty is 1 year for any electronic problem. Merchants are not required to have an exchange and refund policy. If they choose to have one, they are free to set the conditions.